MetzWood’s Customer Service Team (from left to right): Diane Petersen, Theresa Steeneck, Tracy Ruggiero, Jennifer Van Duesen, Amy Clifford, Barb Campbell, Kelly Baccaro
Personal Lines Customer Service
All MetzWood Customer Service representatives are licensed New York State Insurance Agents!
Your primary Customer Service Rep is determined by the your Last Name, but we are ALL here to help you!
| Insured's Last Name | Customer Service Rep | Email Contact |
| To reach us by phone: | |
| Chatham: | (518) 392-5161
(800) 635-7170 (518) 758-7272 (518) 392-5143 (fax) |
| Off-Hours Emergency: | (518) 392-5900 |
| A – E | Barbara Campbell | .(JavaScript must be enabled to view this email address) |
| F – J | Theresa Steenack | .(JavaScript must be enabled to view this email address) |
| L – O | Tracy Ruggiero | .(JavaScript must be enabled to view this email address) |
| P – S | Kelly Baccaro | .(JavaScript must be enabled to view this email address) |
| K, T – Z | Amy Clifford | .(JavaScript must be enabled to view this email address) |
Personal Lines Sales/Quotes
All Sales Department Staff stand ready to help you with any of your Personal Lines insurance needs!
Contact Sales
Prospective Customer looking for a Quote? Contact .(JavaScript must be enabled to view this email address), CIC, CLU, ChFC